Pro Tools v12 adds too much content during “initializing library content”

Written by jeff on . Posted in Fixes No Comments

Problem: This is in the student user area. At some point during the past year and possibly with old versions of pro tools, students saved sessions in the IO Settings folder ( studentUser/Documents/Pro Tools/IO Settings ). When those sessions are deleted, Pro Tools will recognize that they are missing and put them back. So, apparently, Pro Tools keeps a copy of the contents of the /Documents/Pro Tools and re-generates it if something is missing. That’s fine with me for the original Pro Tools stuff but all these extra sessions are slowing down the boot cycle.

Solution: Tried all the normal stuff.

  1. Deleted the entire folder: studentUser/Documents/Pro Tools/. Same result, Pro Tools re-created the content.
  2. Did step 1 plus deleted studentUser/Library/Preferences/com.avid.ProTools.plist. Same result, Pro Tools re-created the content. Didn’t create a new plist; that one must be for PT11.
  3. Did Step 1 plus deleted studentUser/Library/Preferences/Avid/Pro Tools/ (includes Pro Tools Prefs, installedAAXPlugIns, Last Used.pio etc). Same result, Pro Tools re-created the blasted content and the preferences.
  4. Did Step 1 and 3 plus deleted Users/Shared/Pro Tools (includes WaveCache.wfm and Workspace.wksp). Same result, Pro Tools re-created the unsinkable content, the preferences and the cache.
  5. Going to have dig deeper.
  6. Did Step 1 plus deleted studentUser/Library/Caches/com.avid.ProTools (includes Cache.db). Same result, extra content but no new Cache.db. must be for earlier PT.
  7. Did Step 1 plus deleted studentUser/Library/Logs/Avid (includes a bunch of old Pro_Tools_date.dlog files). Same result!
  8. Searched for on the files. Found it in the /Applications/Avid/IO Settings. Deleted all the extra student session content. Solved. Pro Tools did not copy IO settings content to Student/Documents directory.  Should have known there was a global directory in the Applications directory.

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No Inserts Available on Mono Audio Channels in Pro Tools 11

Written by jeff on . Posted in Fixes No Comments

Strange problem: I keep losing the ability to add inserts on mono channels. Pro Tools didn’t offer an error. You would click on the insert selector and nothing. No list of plugins. Nothing.

The only fix was to delete user preferences. /Users/<username>/Library/Preferences/Avid/Pro Tools/<delete these files>

EDIT: The problem is gone again after re-installed Pro Tools 10.3.8. It was never a problem in PT10 but when I tried to replicate the problem, PT10 told me I needed a DSP Mixer plugin. Not finding one, I reinstalled PT10. Now I can’t seem to recreate the problem in PT11. 

Solution: Originally I thought it must a permissions issue. Maybe the user didn’t have permission to the mono plugins. But, then again, Avid bundles their AAX plugs (mono, multiple mono/stereo) into one AAX file. So, after reinstalling Pro Tools. Updating Pro Tools, and Updating my plugins, the problem still came back after I began working in a session. Then I started deleting individual preferences.

After multiple attempts of deleting only selected user preferences, I started to think there might be a problem with my IO setup. Consistently, each time I deleting all the prefs and starting Pro Tools, everything would work but my IO setup was reset to the factory default. After I imported my custom IO setup, my mono insert problem would come back.

For reasons I still don’t understand, mono inserts are only available if I have ALL the default paths in the Insert tab of the IO setup. Even though I’m trying to instantiate internal plugins and the insert tab in the IO setup is to design output paths.

IO Setup (below): Still can’t instantiate plugins on mono tracks.

IO Setup (below): This works. You can instantiate plugins on mono tracks.

So far, the problem seems to be isolated to one computer. OSX 10.8.5 Pro Tools HD 11.2.1

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Slow Student login

Written by jeff on . Posted in Fixes No Comments

The student login uses a loginhook script to copy a student directory into the current student directory. This keeps everything clean when the student logs in.

The challenge is to keep the student directory small so that the copy time is not too long.

Studio 5 had about a fifteen minute login wait. It should only be about a minute. A careful Terminal search revealed a huge amount (about 14GB) of files in the .Trash folder. RM -R .Trash solved the problem.

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