XPand!2 opens without showing a default patch. It can’t find its factory content. In our case, this was due to a upgrade to PT. The previous version knew the content was stored in a Digidesign folder. Now the content was in an Avid folder and XPand!2 is confused.
Hopefully, XPand!2 shows an error message and asks you to browse for the new content.
If not, I’ve had some success initiated a new instrument plug in on another insert. The new instance will show the message.I’ve had some success holding option-control while adding a new plug-in. [[If you open a session that previously had xpand instruments, don't mess with those. Once you add a new one and set the proper location, you can reopen your session and all your previous xpand settings will be restored.]]
Browse for the new location. Applications > Avid > Avid Virtual Instruments > Xpand2
Choose Xpand2 folder.